What is Beat The Odds Brand cancellation policy?
We do not accept cancellations.
I changed my mind, is it possible for me to get a refund or return a product?
Due to having limited products in stock, and goal of maintaining the integrity of our brand, we do not accept returns for refund or credit. This means ALL SALES ARE FINAL. Please be sure that you have selected the correct size, color, and have read the description of the product prior to finalizing your purchase.
Please do not ship your item(s) to our location with the intention to return your item and receive a refund.
Can I return or exchange a sale item?
We do not accept returns for sale items. ALL SALES ARE FINAL.
What is your exchange policy?
We do not accept exchanges. ALL SALES ARE FINAL. Please be sure that you have selected the correct size, color, and have read the description of the product prior to finalizing your purchase.
We will only consider exchanges for damages or defects, or if the wrong product(s) and/or color were shipped to you by mistake.
To be considered, exchanges must be requested via the (Contact) tab on the website within 48 hours of receipt and order must still be in new condition (un-worn with all tags and labels intact).
Upon receipt of the returned product, we will thoroughly examine it and notify you via email, whether you are entitled for replacement as a result of defect or damage.
Keep in mind, our goal is to leave you satisfied as our customers and supporters of Beat The Odds Brand.
What payment options are available?
We accept PayPal and all major debit and credit cards.
Do you ship internationally?
Yes. International shipments may be subject to import taxes, duties, and custom fees.
Do you ship to Post Office Boxes?
Yes, we ship packages to P.O Boxes.
How do I care for my garments?
- Turn garment inside out. Machine wash cold. Use gentle cycle.
- Do not iron printed or embroidered areas.
- Avoid drying garments in a dryer, as this can be damaging. Instead lay flat and drip-dry for preservation and long life.
- If you use a dryer, tumble dry on low heat setting.
- Lastly, BTO. Beat The Odds. {Be The Owner}. Be The One... wearing Beat The Odds Brand!
Feel free to contact us using the (Contact) tab on the website and/or message us on social media platforms to let us know your experience with us! #BeatTheOddsBrand